The service manager Matt is awesome and Chris Millard took great care of me as well. Although I am still battling the issues with my Silverado with General Motors, these guys at the dealership have been a huge help. I just wish my truck was either fixed or repurchased. This process has taken a few months. I’m still paying s payment on a truck that has safety issues.
I purchased my truck on a Thursday, your finance team had one guy come in late in the morning because he works into the early evening. My loan was pre-approved in the cuddle system, I was there at 0755 met with Tom directly, test drove the truck. I didn't leave until 11:30. Should not have taken that long. 1 1/2 drive there and 1 1/2 drive home...This was pre planned in advanced...arrangements should have been made.
It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lithia Chevrolet of Redding!
As always, the worse experience ever...the service department tried to double bill for $130 in labor fees...when I objected, "Matt", the service manager tried to bully me into paying the extra money...he reluctantly gave in after I insisted he call his service advisor on his cell in order to confirm that the invoice was incorrect..."Matt" told me that Lithia Chevrolet Redding did NOT want my business anymore...I called the next day to complain to the GM at the dealership to no avail...the GM still has NOT called me back...DO NOT USE THIS DEALERSHIP