Outstanding service. My son called on Thursday afternoon on his way up from San Luis Obispo for the Redding Rodeo with a DEF problem. Truck was shut down to running at 55 mph. Lithia was able to get the pickup schedule for an appointment Friday morning and had it fixed by 4:00 Friday afternoon. Very Thankful.
Nice place, David Van Klinken salsman did a good job making us comfortable and answering all questions. Steve the financial guy was also great. Very happy with this place and so far happy with our new car
They fixed my car, took care of that pesky check engine light and got some of the repairs covered under my warranty. The fact that they took the time to do that, impressed me and made me feel a lot better about coming back if I have future problem. It helps that the staff is friendly and explains things so that I can understand them. Thank you to Chris and to the crew that did the repairs. You guys are amazing.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia Chevrolet of Redding. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Issue just trying to get transmission service took two months after leaving car there more than once for them to be organized enough to have right fluid and then the filter which they decided wasn’t needed. So the coupon that I had expired and of course wasn’t honored and no discount offered. Focus on one customer/job at a time you can’t do everything at once.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (530) 410-6002 so we can assist you further.
I was very happy with the service. I thought they went above and beyond when I asked if they could install my running boards (without being scheduled) and they did not even hesitate. The service guy at the desk was very helpful also!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!