We got towed in on a Saturday with an unexpected problem.. We were a little disappointed that your dealership would not provide a courtesy ride to our home....BUT, it so happened that Mark Wecker, the salesman that sold us our truck, was working that day and was in his office. He graciously gave us a ride home. The repair to our truck was fast and efficient. Everyone did a great job. Much thanks to Mark....get was great to work with on the purchase of our truck also. Silverado's are cool!
The Lithia service department is a pleasure to deal with every time I have been there. When I had my truck in for service, I had no other way to get home and due to ongoing Covid19 issues the shuttle service was not available. Chris arranged for me to drive back home and sent 2 service employees to pick up my truck for my scheduled service and drop it back off when work was completed. That is kind of service is above and beyond especially when short staffed. The work done was excellent as always and the truck looked absolutely beautiful when dropped back at my house at the completion of service work and detailing. I am very happy with the work done and the friendliness and professionalism from everyone at Lithia of Redding service department, each and every encounter. I would like to thank Chris, Jay, Blayne and Matt for addressing all my needs and concerns with my truck and making the experience an agreeable one. Thank You Gentlemen...............
This is the third car I���ve purchased from Lithia. This third experience was a good one, I did everything by my smart phone and when all was done I just came in person to sign the paperwork, didn���t tie me up a few hrs, I would highly recommend this way of purchasing car.
I am always so pleased with the professionalism and quality of service I receive from Lithia Chevrolet of Redding. My Service Advisor, Chris Millard, is so easy to deal with. He truly feels like family. I am extremely happy with my Equinox and the service I receive.