The scheduled oil change I made took a bit longer than expected with a factory recall issue. When I retrieved my truck, the plastic seat protecting cover as well as paper floor mat were still in place as the mechanic left it in there. I have not experienced that before.
I had a scheduled service appointment however service was apparently over booked and h There was a significant backlog. For a simple oil change and warranty work it took almost 3 hours. Several other customers had similar experiences also.
I made an appointment on your app for 12:30 and was at the dealership for 2.5 hours.For an oil change Nd tire rotate. Apparently it scheduled everyone at the same time. When my car was finished, the service advisor rang up the wrong Customer resulting in a wrong payment that had to be credited back.