Zackary Z
REDDING, CA | 2025 Chevrolet TrailblazerAugust 5, 2025Jason went above and beyond to ensure I could drive my new car off the lotResponse from Lithia Chevrolet of Redding
August 6, 2025Jason going above and beyond to get you driving off the lot is exactly the kind of dedication we’re proud to have on our team. Thanks for sharing your positive experience — we’re here to make sure every purchase feels just as seamless!Deborah B
JUNCTION CITY, CA | 2016 Chevrolet TraverseAugust 4, 2025Was told my car would take one day it took two full days had to stay at a hotel and today power steering went out again on my way down the mountain I live 50 miles away I can't afford to keep renting hotel rooms can't afford to have someone drive me down here I need helpResponse from Lithia Chevrolet of Redding
August 5, 2025We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.Rodger P
REDDING, CA | 2019 Chevrolet EquinoxAugust 4, 2025I waited 2 hours and 45 minutes for an oil change with an appointment! That is too long! Staff could care less. No appologizes. Said nothing. I guess this is the norm. I only go here for oil changes because I bought my car from Lithia and I have free oil changes. Just terrible customer service. Happens every time. Hate it here.Response from Lithia Chevrolet of Redding
August 6, 2025We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.William S
REDDING, CA | 2025 Chevrolet Silverado 1500July 28, 2025It was the best vehicle purchase experience that I have ever had.Response from Lithia Chevrolet of Redding
July 29, 2025We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lithia Chevrolet of Redding and we hope to see you again soon!Chang T
REDDING, CA | 2024 Chevrolet Silverado 2500 HDJuly 25, 2025Good service and taking a good care the customer.Response from Lithia Chevrolet of Redding
July 26, 2025Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!Peter K
REDDING, CA | 2025 Chevrolet TrailblazerJuly 24, 2025Quick service thank you. An engine check, oil change and tire rotation in under two hours.Response from Lithia Chevrolet of Redding
July 25, 2025We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!Sherry S
WEED, CA | 2025 Chevrolet TraxJuly 21, 2025Purchased a brand new vehicle and the next day a maintenance engine light appearedResponse from Lithia Chevrolet of Redding
July 22, 2025We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.Tasha M
REDDING, CA | 2018 Chevrolet TraverseJuly 21, 2025Appt for an oil change was at 8:30. I was there at 8:15. For some reason it took over 3 hours. No oil change should take that long.Response from Lithia Chevrolet of Redding
July 22, 2025It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Lorraine D
REDDING, CA | 2025 Chevrolet TraxJuly 17, 2025I stopped in to find out what my chevy trax is worth today. a few years old, low miles, good condition. Cameron stepped out to greet us , while others had coffee. . told him my car difficult to get in and out, so he showed us a 2525 trax. so much wider and easy in and out. just talking and figure out what I should do about down and my trade in. low and behold I drove home in a new trax. very happy with the car and must say Cameron super to deal with. Will do it again in a few years. LorraineResponse from Lithia Chevrolet of Redding
July 18, 2025Cameron’s attentiveness and genuine care made all the difference in your visit—stepping up when others were distracted shows the kind of service we aim to provide every day. We’re thrilled you drove off happy in a new Trax that fits your needs so well. When the time comes for your next upgrade, we’ll be here ready to do it all again!Robert A
WHITMORE, CA | 2007 Chevrolet SilveradoJuly 15, 2025Like the donuts and the Service!!Response from Lithia Chevrolet of Redding
July 16, 2025We love that you enjoyed both the donuts and the service—our two favorite crowd-pleasers! Thanks for adding a sprinkle of joy to our day just as we hope we did for yours.