Danial C
COTTONWOOD, CA | 2025 Chevrolet Silverado 1500October 4, 2026
The folks in the service department are great, they get me in quickly, call with updates and try to take care of issues, the only challenge is they can’t force a vehicle that has intermittent issues to do it when they want.
Last time I was concerned of what I thought was a minor issue, I needed a new transmission. I know the service folks are doing their best as they told me, I didn’t tell them.
This time the issues are worse but still intermittent so I will continue to let them know and I am confident they will continue to take great care of me.
Response from Lithia Chevrolet of Redding
October 6, 2026Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Bernie H
PALO CEDRO, CA | 2027 Chevrolet TraverseSeptember 23, 2026
Our sales rep and financier were just awesome!
Response from Lithia Chevrolet of Redding
September 25, 2026Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
Ronald F
RED BLUFF, CA | 2025 Chevrolet ColoradoSeptember 21, 2026
Yes went in for a oil change and check engine light on my 2025 Chevy Colorado anyways the squirrels had eaten my electrical harness, they were able to fix it the same day and the guy at service desk kept me updated through the, and woke me up in the lobby after after it was done lol 😆
Response from Lithia Chevrolet of Redding
September 23, 2026Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Carl T
WEAVERVILLE, CA | 2026 Chevrolet ColoradoSeptember 21, 2026
James in sales and Aaron in finance made my experience smooth and comfortable. I would highly recommend any of my friends to go visit when shopping for a new vehicle.
Response from Lithia Chevrolet of Redding
September 23, 2026Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!
Kimberly F
REDDING, CA | 2021 Chevrolet BlazerSeptember 13, 2026
Great experience, our service writer is amazing!
Response from Lithia Chevrolet of Redding
September 13, 2026Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Blayne J
REDDING, CA | 2025 Chevrolet TraverseSeptember 11, 2026
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Response from Lithia Chevrolet of Redding
September 12, 2026We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Luis F
REDDING, CA | 2025 Chevrolet Silverado 2500 HDAugust 28, 2026
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Response from Lithia Chevrolet of Redding
August 29, 2026We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Rocklyn B
REDDING, CA | 2019 Chevrolet TahoeAugust 26, 2026
Amazing costumer service through the service center, took my Chevy Tahoe in for repairs and was felt well taken care of and informed of the entire process. The manager of the service department Blayne Odell was more than helpful and professional from beginning to end. Highly recommend
Response from Lithia Chevrolet of Redding
August 28, 2026Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
William T
SUSANVILLE, CA | 2021 Chevrolet 3500HD SilveradoAugust 25, 2026
I am very happy with the staff. They are very polite and professional. The staff in the parts department and service department are great.
Power
I only have one complaint. I know staff don't have control over pricing. I know buying parts from a dealership will be more. I expect to pay more. A hundred to two hundred is expected, but not double. I purchased the following parts, a Banks 35148-B Power Ram-Air Transmission Pan and a Banks GBE-19288 Differential Cover. The 35148-B Transmission Pan was $794.45. I could have purchased the same Banks Transmission pan from Summit for $429.00. The 19288 Banks Differential Cover was $787.03. The same Banks Differential Cover was $425.00. That is a difference of $727.48. I had both of these items installed at your dealership and paid an additional $1264.93. Since I also have all my maintenance completed with your dealership. I believe I shouldn't be gouged on pricing. If you would like me to continue to buy my accessories for my truck from your parts department I ask you consider your pricing. I don't expect your pricing to be the same as Summit, but it should not be double.
Thank you for your time and consideration.
Sincerely,
Will Tyler
Response from Lithia Chevrolet of Redding
August 27, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ROBERT H
MILLVILLE, CA | 2026 Chevrolet ColoradoAugust 24, 2026
Great sales transaction from initial test drive of my ZR2, professionally done negotiation, quick paperwork process, turning on Chevy app and demonstrating many electronic features.
Response from Lithia Chevrolet of Redding
August 27, 2026We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!